Front Desk Patient Coordinator

Simpsonville, South Carolina, United States | Full-time


Are you ready to start a new adventure where you are encouraged to grow and develop your skills? At O'Malley Dental our mission is restoring the confidence of our patients and enhancing their quality of life through perfecting smiles. 

If you are you seeking a position where you can feel proud of the work you do and be recognized for your efforts, consider joining our team.  At O'Malley Dental we offer you: 

  • Growing patient population 
  • Positive, enjoyable atmosphere
  • A fast-paced day with varied procedures
  • Modern office with state of the art equipment
  • Guaranteed full time work schedule 

Our commitment to you is one of continuing education. You will gain knowlege of dozens of treatments including implant placement and restoration, CAD-CAM scanning, obstructive sleep apnea, Invisalign, bone grafting, and cosmetic dentistry. You will also have the opportunity to broaden your knowledge and experience regarding insurance benefits, treatment planning, and financing options for our patients.

We have an immediate opening for a Front Desk Coordinator. You will work alongside our team and be responsible for the following:

  • Help to provide answers to our patients through clear and knowledgeable communication
  • Introduce new patients to the practice
  • Verify insurance coverage and benefits
  • Financially prepare patients for their appointments
  • Schedule according to daily and monthly production goals
  • Ensure each day’s schedule is optimal and efficient
  • Assist in patient education regarding oral hygiene and dental concerns
  • Present treatment plans to patients and their families
  • Address laboratory issues/concerns
  • Troubleshoot IT and any computer or equipment malfunction
  • Participate in required training sessions, attend educational workshops, review professional publications, and participate in professional societies.

As the front desk coordinator, you are the first responder for all our patients - old and new -whether on the phone or in person. We are looking for an energetic, friendly personality who is detail-oriented and excels at multi-tasking. First impressions make all the difference, and you are an integral part of starting things off right!

We offer the following benefits: 

  • Medical Insurance
  • In house Dental Services for you and your immediate family
  • Paid time off
  • Performance Bonuses
  • Paid Training

Required skill set:

  • Dental software knowledge/experience preferred (Dentrix or EagleSoft)
  • Customer service
  • Microsoft word